Receptionist - State Farm Agent Team Member
Full Time in Houston, TX
ROLE DESCRIPTION
Be a difference maker in the community by helping your neighbors with their insurance needs! We are looking for a bright, cheerful person to take on the responsiblities of a State Farm team member in our office. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES
- Answer phone calls and direct customers and potential customers to our sales staff.
- Establish customer relationships and follow up with customers as needed.
- Provide prompt, accurate, and friendly customer service.
- Help with customer questions regarding billing and claims.
- Post on social media to keep our neighbors informed about State Farm and our products.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS
- Dedicated to customer service
- Able to effectively relate to a customer, answer their questions, and anticipate their needs.
- Excellent communication skills to assist customers and coordinate with other agency team members
- Proactive in problem-solving
- Licensed for Property and Casualty insurance
- Licensed for Life and Health insurance
BENEFITS
- Hourly pay
- Steady hours
- Growth potential/Opportunity for advancement within my office
- Paid time off (vacation and personal/sick days)
- Valuable career-building experience
Join a community of good neighbors
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Make a difference in your community every day.
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Gain confidence and grow your dream career.
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Earn benefits and rewards that are second to none